When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you as well as information from other sources, as permitted by law. We use this personal information for various reasons, including to process your registration, your orders and your payments, and to communicate on these and other topics. For example, we may use your e-mail address or other methods to send newsletters, messages about new CMDtv features, CMDtv special offers, promotional announcements, consumer surveys and other correspondence and marketing concerning our service.
We keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to: your online activity, title selections, reviews, ratings, payment history, correspondence, Internet protocol addresses, device and software data (such as type, configuration and unique identifiers), and related activity. We use this information for such purposes as determining your general geographic location, providing localized content, enforcing our terms (such as determining your eligibility for a free trial), providing recommendations on movies & TV shows we think will be enjoyable, personalizing the service and our marketing to better reflect particular interests, tracking your instant-watching hours, determining your Internet service provider, helping us quickly and efficiently respond to inquiries and requests and otherwise analyzing, enhancing, administering or promoting our service offering for you and other users. We may supplement this information with information from other sources, including offline data and your browsing behavior on other sites and interactions with our advertising. We also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, movie & TV show ratings, consumption habits, commentary, reviews and other information. For example, we may use movie & TV show ratings and consumption behavior to improve our recommendations to you as well as other users.
While using the CMDtv service, you will have opportunities to post reviews or other information in public forums. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of information you publicly disclose through our service.
From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements on their behalf, as permitted by law.
It may become possible that you connect one or more social networks (such as Facebook) with your CMDtv account. If you choose to do so, we will collect and use information from your social networking account(s) and your use of our social features.
CMDtv uses or may use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Services Providers to provide marketing, communications, infrastructure and IT services, personalize and optimize our service, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users' interaction with our service, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. We do not authorize these companies to use or disclose your personal information except in connection with providing the services we request of them.
We may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. For example, we may partner with companies that offer incentives, such as frequent flyer mileage awards, if you sign up or otherwise use our service. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you agree to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.
Please keep your personal information updated, as we are not responsible to keep your information current for you. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We give you access and the ability to update information about your account, including your contact information and your Payment Choice in the "Account" portion of our website. You must be signed in to access "Account." If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us by using the Contact Us link at the bottom of our website.
CMDtv takes information security seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. For example, we utilize token technology and Secure Sockets Layering (SSL), an industry-standard protocol for certain of your transmissions to us, in order to encrypt certain personal information that you send to us through the registration and sign up process.
Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the CMDtv service.
In order to provide you with ease of access to your account and to help administer the CMDtv service, CMDtv implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the CMDtv service. If you choose not to stay recognized at the completion of your visit, simply use the sign out option in the main menu of the CMDtv website or CMDtv application on your device. You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your CMDtv account. Where possible, users of public or shared devices should sign out at the completion of each visit. If you sell or return a computer or CMDtv ready device, you should sign out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
Using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using CMDtv, you acknowledge and agree to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.
Last Updated: February 16, 2017